Supported Workstation Operating Systems: Windows Vista, Windows XP, Windows 2000 and Windows 98

Supported Server Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2000

Supported Browsers: Internet Explorer 5.0 & Higher; Firefox; Opera; Safari

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Instructions for Windows Server 2008, Windows Server 2003, Windows Vista and Windows XP Users:

Click on the Support Representatives name

Choose RUN

Choose RUN again

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Instructions for Windows 2000 and Windows 98 Users:

Click on the Support Representatives name

Choose OPEN

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Special Instructions for those using a Firewall:

Any software firewall such as Windows Firewall, Symantec Worm protection or McAfee Firewall must be temporarily disabled or turned off for the duration of the support session.

Any hardware firewall must allow OUTBOUND access on ports 80, 443 and 8200

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Click here to check your public IP address.

Click here to visit the File Store.